Our Service Commitment to You.
At Mortgage Partners Australia we are fully committed to providing our clients with the best possible service experience.
So what you say!
Today’s market is full of service providers promising the best service and the right price, so what makes our promise to you any different to everyone else.
The difference is we are prepared to guarantee our service to you in writing.
We guarantee that;
If within the first 12 months you are not satisfied with the loan we have selected for you, we will refinance you into another loan from our panel of lenders at our cost.
The following conditions apply:
• Lifestyle Strategy Simulation program is selected and in use, if available at the time of loan offer.
• Interest rate changes are not grounds for refinancing in relation to this guarantee.
• You shall grant Mortgage Partners Australia the opportunity to rectify your level of satisfaction within a reasonable timeframe.
• You will provide Mortgage Partners Australia with the necessary information to assist you in refinancing your loan.
